EDGE respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, apply for membership, engage with our team, subscribe to our communications, or use any of our services.
For the purpose of this policy, “EDGE”, “we”, “us” or “our” refers to Atelier Concierge Services and its associated brands, platforms, services, and communication channels.
We may collect personal information that you voluntarily provide to us, including:
We may also collect certain technical information automatically when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage data.
We collect information when you:
We use your personal information to:
We may also use aggregated or anonymised data to understand trends, improve our services and enhance the overall EDGE experience.
If you have opted in, made an inquiry, or engaged with EDGE, we may send you relevant updates, newsletters, invitations, editorial content, offers or partner-led opportunities.
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Please note that even if you opt out of marketing messages, we may still contact you regarding active services, bookings, membership matters, payments or important updates.
We do not sell your personal information.
We may share your information only where necessary with:
Where we share your information with third parties, we do so only to the extent necessary and expect them to handle your data securely and responsibly.
As EDGE works with global partners, your information may be shared or processed outside your country of residence, including with hotels, destination management companies, travel suppliers and service partners.
Where such transfers are required, we take reasonable steps to ensure that your personal information is protected in accordance with applicable data protection laws.
Our website may use cookies and similar technologies to improve your browsing experience, understand website performance, analyse traffic, and support relevant digital marketing.
You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function as intended if cookies are disabled.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.
Where information is no longer required, we may delete, anonymise or securely archive it.
Depending on the laws applicable to you, you may have the right to:
To exercise any of these rights, please contact us using the details below.
Our website, emails or communications may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or policies of such third parties. We encourage you to review their privacy policies before sharing personal information with them.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal obligations.
The latest version will always be available on our website, with the date of the most recent update mentioned above.
For any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us at:
EDGE
Email: info@edge.club
Website: www.edge.club
